HubSpot Ideas

Bonney

Introduce the same notification controls for group/team inboxes

We have 2 main email addresses that are public facing and both spam folders are clogged with no-reply notifications for new unassigned conversations etc. You cannot currently control what notifications you get to connected group email addresses as you can for your own personal email. Please introduce this functionality for group emails!

 

We are loosing genuine patient emails incorrectly marked as spam as we can't see the wood for the trees!

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1 Reply
danmoyle
Recognized Expert | Elite Partner

If the inbox had filters that felt more like Google/Outlook that would be good UX.