HubSpot Ideas

AndrewLeafio

Integration between MS Exchange and HubSpot calendars

Hi! As U know, 

you have some limitations with this type of calendar:
Bi-directional sync between your Exchange and HubSpot calendars is not supported:
  • Meetings created via a CRM record will not be added to an Exchange calendar.
  • Meetings created in an Exchange calendar not sync with HubSpot as a calendar event

the limitations only will allow customers to set a meeting through a meeting link, but not really connecting and syncing meetings between Hubspot and exchange.

 

As support manager said, "This is a fairly new feature (exchange connection) so we are still working on it in this case".

 

We're working on MS Exchange, successfuly added e-mails boxes to Hubspot, and now it’s crucial to work properly with MS Exchange calendar 😞

11 Replies
JBadecki
Member

Currently unable to sync my calendar because our agency runs microsoft exchange and not office365

CBroeders
Participant | Diamond Partner

We also have a client that uses Exchange and it would be very useful to have the same options in terms of meeting sync as the outlook and the google calendar features!

MilenaRedGR
Participant

Hi there,

 

I have found few topics on MS exchange but no info on when, if it is currently in development, it will be be able to sync with HubSpot. 

Any ideas?

 

Thank you

 

VRey
Participant

Hello, 

Does someone know weather anyone is working on this please ? We cannot sync outlook's calendar with meetings here : 

VRey_0-1719908072672.png

Our calendar is connected but whenever I try to create a meeting, I got this message : 

VRey_1-1719908133881.png

 

While when I check the calendar page on the settings, I see this :

VRey_2-1719908317678.png

 

I think the problem comes from the Calendar Sync that is not available for Mic. Exchange. 

 

Could you please schedule this evolution whenever you can, it is really necessary for all of our Sales departments. 

Thanks.

 

 

MBoeijinga
Member

Hi there!

 

I'm also facing the same issue. I'm only using Exchange and it will help me tremendously if I could sync my calendar for the Customer Success Workflow. 

 

Nejia-Chemlali
Member

Bonjour, je rencontre un problème avec la synchronisation de mon calendrier Microsoft Exchange avec HubSpot. J'ai remarqué que dans les paramètres de HubSpot, Exchange est proposé comme type de compte pour la synchronisation du calendrier. Cependant, après avoir suivi les étapes pour connecter mon calendrier Exchange, les événements planifiés dans hubspot n'apparaissent donc pas sur ma boite mail .

CSCTOM
Member

@hubspot  Since this issue / request is known for years: what's the timeline now to get that fixed? Looks like zero priority ... Very surprising since I assume there are thousands of customers working with an MS Exchange environment...

 

mwar
Member

This should actually be a basic feature. Exchange is a widely used platform. Synchronization has been discussed in the forum for years. Nothing is happening.

KatieMcCauley
Member

Why hasn't this been added to the HubSpot roadmap yet? So many companies use Exchange.

VRey
Participant

@hubspot Could we please have at least an answer to our questions? It has been 3 years since the fisrt post, it's getting ridiculous!

adodge_603
Participant | Diamond Partner

This would serve our enterprise level clients given MS Exchange holds 68% of the market share within the cloud exchange mailbox market and 40% within the hosted-email market.

Product Managers,  Are there limitations that we are unaware of that are hindering you from creating a bi-direction sync?

Looking forward to your feedback, thank you!