Integrate SMS texts with Conversations

Add SMS text messages as a channel to the Conversations Inbox.

HubSpot updates
8 Replies
shawnfreeman
Occasional Contributor

Yes this seems like a no-brainer especially will calling built in to the sales pro.

Joe_KillCliff
New Member

I currently call contacts thru hubspot, why not SMS?

Simplii
New Contributor

Simplii has an integration. just click on any number in Hubspot or any other window to send a text message and history is attached to th contact record associated with that phone number. Yes, click and text a number from your email or a website and it will attach a copy to the contact with that phone number.  It comes with phone integration. Let me know if you'd like to see it. simplii.net/integrations/hubspot

troykump@simplii.net

amessage
New Contributor

I agree that the texting (SMS) would make sense to include as an added feature in Sales Pro.  More and more we are communicating with our contacts and making decisions via text.  The instant copy of the text into HubSpot would be an immense help.

chrisbrisson
New Contributor

Hi @hroberts - we're hoping to build Salesmsg into conversations Smiley Happy

 

HubSpot just updated their API to get closer to do that.

khamer
Occasional Contributor

This needs to be in the conversations inbox.  Communicating just through the contact - where many of the 3rd parties integrate isn't a good way for support/high volume sales to interact.  It would be great to see this added as an integration with Twilio or using a third party - just like email.

graceotaiza
Occasional Contributor

Is there any update on this at all? I was told by Sakari that it would be available soon. 

ndwilliams3
Regular Advisor

Conversations is the perfect tool to have SMS added.