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Krishtha here from the HubSpot product team. We hear you on wanting Inbox support, and this is something that we want to do! Building out support for this email client is on our roadmap, and we can give an update in the future when we've started development. We can't give a timeline on when we'll start, but it definitely is on our list of priorities. Thank you for your patience!
So no timeline at all? Not 5 years, 1 year, sometime this year.... can you place it somewhere on a scale with other projects you view as more powerful or needed?
If my kids gave me the same response..."yes dad, we know you want us to clean our room, and we know it's important to you...we believe that it is important as well.....but.... We can't tell you when we will clean it but know that it's on my list of things to do." ...... I would not accept this from them...and I don't from you. I'm paying you money for a service. Make me invested and feel a part of the future or "we" don't have one.
I fully agree with weldonwithCUBE's answer (and I loved the anecdotal example 😄
Our company is holding off on the paid version until this gets sorted, it's just too kludgy to start emails from within Hubspot and most of us just don't do it, which is sad. Guys, seriously! This is at the heart of what your software must enable!
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