Integrate Facebook Messenger with Conversations

When people talk to us in Facebook messanger, the replies stay buried in MARKETING > SOCIAL > MESSANGER > AUDIENCE.

 

This is pretty useless. These should really appear in the Conversations Inbox with the rest of the messages we receive as an additional channel.

 

Thanks

32 Replies
jalop123j
New Contributor

This is a must to have, any comments?

villvuor1
New Contributor

Hi, any update on this would be most appreciated! 

kwilhelme
Occasional Contributor

Agree! I thought this was the whole idea of the Conversations Inbox was to have a central area for your team to ensure no messages fall through the cracks. If all other chat bot conversations appear in the Inbox, why wouldn't Messenger?

rcobbett
Occasional Contributor

I want this too

JanJordaan
New Contributor

Please get this developed asap. 

Cmorrison
Occasional Contributor

Please add

SeanMcProperty
Regular Contributor

This would be great!

 

And WhatsApp included in there as well. Along with SMS.

Vaka
Occasional Contributor

Up for this one. We would love it too.
Also, WhatsApp. This tool is a MUST have in Brazilian market.

Nostra
New Contributor

Please have this up and running ASAP Smiley Happy

Hordur
Visitor

This is very important for us to have and is very needed to simplify communications with our audience