When people talk to us in Facebook messanger, the replies stay buried in MARKETING > SOCIAL > MESSANGER > AUDIENCE.
This is pretty useless. These should really appear in the Conversations Inbox with the rest of the messages we receive as an additional channel.
Here is the beta form again! https://docs.google.com/forms/d/e/1FAIpQLSc1YfaW9l9LPiF4B8U7s-KkTmIaey7oOPEp_885dXxxGBDf-w/viewform?...
As mentioned above this is a beta, so we are still working through a few things but it has been very successful so far!
Also, we are working on adding this to the Chatflow experience and streamlining it with our other channels. Also adding Bot functionality. I don't have an exact timeline right now, but it will be within the next few months and I will provide an update as soon as I have a more firm timeline.
Thanks for the interest and all the feedback!
Hi! We have opened this up to a private beta. This will add Facebook Messager as a channel in your inbox. Please fill out the form below and we will get you access to the beta and as always please let us know if you have any feedback!
We are also working on the next iteration which will tie Facebook Messager in with Chatflows, which we expect to in beta later this month.
Link to request beta access: https://docs.google.com/forms/d/e/1FAIpQLSc1YfaW9l9LPiF4B8U7s-KkTmIaey7oOPEp_885dXxxGBDf-w/viewform?usp=sf_link
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