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Integrate Facebook Messenger with Conversations

When people talk to us in Facebook messanger, the replies stay buried in MARKETING > SOCIAL > MESSANGER > AUDIENCE.

 

This is pretty useless. These should really appear in the Conversations Inbox with the rest of the messages we receive as an additional channel.

 

Thanks

HubSpot updates
72 Comentarios
Equipo de producto de HubSpot
Equipo de producto de HubSpot
Estado actualizado a: In Planning
 
nq
Colaborador habitual

Fully agree. The conversation inbox is really powerful and should include all messanging channels, FB messenger is definitely one that should be next on the list together with SMS text messenging.

HubspotUser12
Colaborador ocasional

We need to connect our Facebook Pages messenger Inboxes as a new channel for Hubspot Inboxes! Very important to have all our team in one single inbox and not checking Facebook, hubspot etc.

Heikki
Nuevo colaborador

Would love to see this as well! Would allow us to move completely away from competitors chat solution. 

egonzalez Regular Contributor | Gold Partner
Regular Contributor | Gold Partner

 Great idea. HubSpot, please add this. Emoticono sacando la lengua

nishansingh1
Nuevo colaborador

 Must needed

kasparp
Colaborador ocasional

Essential! Emoticono feliz

enzilimp
Nuevo colaborador

Please!!! urgent !

Amanda_FUNYL
Nuevo colaborador

This is a huge need. This has been asked about since the early part of the year. Can we get an update from a HubSpot Product person?

simonmc
Nuevo colaborador

Would be great to see this as soon as possible as we have a branch in poland using facebook messenger and want to get them all intergrated into hubspot