Individual custom availability for team Meetings links for international teams

The team calendar should allow every member to customized their available time slots. In another words have the option for default availbility to overwrite customized availbility. 

 

This is because if i am looking to implement a 24 hours meeting link (i.e Customized availability is set to all day). If one of my colleagues are seated in the States while I am seated in Singapore, their 12pm is my 12am.

 

However due to the customized availability overwriting the default availability ---> if my colleague is not available at 12pm and I did not block off myself at 12am in my Google calendar, it will identify me as available and have the option available for selection in my meeting link. This resulted in me having to block off every day when I am off work in my google calendar and it becomes really cluttered.

 

It will be helpful if we have a feature to block off the timing that we are off work.

35 Replies
RyanGardner
New Contributor

My company is currently in the same situation - Really need a solution as we have reps in L.A and Sydney. The main reason for this functionality is reporting

hvy_weight
Regular Contributor

Just following up on this idea - just made a big mistake today scheduling an appointment at the wrong time because we are missing this!

LyndaVigor
Occasional Contributor

At the very minimum add the information to the Help Article that in these situations ( I make the window someone can book from 9am-7pm EST but assume it will take into account the time zone .... as above)  That the reps would need to block Non work hours on their Google Claendar  -  this is NOT inculded in the extensive Help Article and would have solved alot of frustration and 2 VERY early morning calls for my West Coast reps!!!

StephenDB
Regular Contributor

Yes, we absolutely need this, and we need this NOW.  We have a global sales team, and the inability to set individual time zones creates all types of problems in this system.

emibenderlassen
New Contributor

We'd love this as well. We'd like to create a Round Robin calendar for 3 reps, where Rep1 is available Tue, Rep2 Wed and Rep3 Thu. 


And then let our contacts choose whichever day they prefer Smiley Happy

MtnSurfer
New Contributor

This would be helpful and honestly a bit confusing why the round robin tool wasn't built to pull each individual's availability.  The availability is already recorded in HubSpot for the individual meeting links, just have the Round Robin meetings consider that individual availability and we're set.  

gdosnon
New Contributor

I think that for a platform like Hubspot is totally necessary to adapt a timeZone for "Meeting" and "LiveChat" tools.

We have a team in US and France and at present it s very complicated for a lead or a customer to connect the good team.

myworks-peter
Occasional Contributor

Agreed here. Additionally, support for Google Calendar's Working Hours feature is almost a must if Round Robin meetings are being used...because it's almost useless to have a round robin meeting setup if it's not honoring individual availablility. 

smarcher18
Regular Contributor

This also affects the way that tasks show up we just learned. Tasks due today won't show up for our Germany team because our global setting is set to support our U.S. sales team. This is a real headache. Users should be able to set their time zone in the profile and preferences.

GillmoreJ
New Contributor

 In addition to the meeting challengs this is creating, we are also having in issue with forecasting.  Depending on where a rep is located and when they update a deal it pushes the deal to the next quarter.  We have a number of deals  not forecasting correctly because this time stamp is also applied to close date.