Increase the limit to the number of associated records that could be updated via a workflow

Currently, there's a limit on how many associated records can be updated via a workflow action. The limit is 100 associated records. As there could be more than 100 deals or 100 contacts associated with a company, the workflow will not copy the properties to all the deals/contacts. 

HubSpot updates
1 Reply
Herschel
Top Contributor

Would be great to see the 100 associated record limit lifted, or at maybe changed so that Workflows would affect the 100 most recently created associated objects rather than what it seems to be now which is just the 100 first associated objects to be affected by the Workflow.

 

We use the "copy properties" function to pull data into new Deals and Tickets from their associated Company. This has been very useful for our team, saving them from having to navigate back and forth between records and facilitating external reporting done in Excel using Hubspot Ticket/Deal exports. The 100 associated object limit on this and other Workflow functions means that we need set up individual Ticket and Deal Workflows for each Company with more than 100 associated objects. As we continue to use Hubspot, this will require more and more manual upkeep to create new Company specific Workflows, periodically check for new Companies that have reached the 100 associated object threshold and manually update these Workflows if the Company data changes. Overall this is a very clunky workaround that opens the door inadvertant mistakes on the users part.

 

This issue is compounded by the lack of a native "Associated Tickets" Company property to be able to filter against to identify Companies with more than 100 associated Tickets (see https://community.hubspot.com/t5/Customer-Feedback-Tool/Ticket-filter-to-include-company-or-associat... or https://community.hubspot.com/t5/HubSpot-Ideas/Filter-contacts-by-associated-tickets-like-an-associa...)