HubSpot Ideas

SRoberts

Include email trail in editor

When you reply or forward an email from HubSpot, the editor does not include the email trail so, if you need to forward an email but edit or remove one of the previous emails in the thread before you do, you have to create a brand new email which then breaks the conversation chain.

 

Is it possible to get the email thread included in the editor?

1 Reply
MChamley
Member

It was recommended to e that we needed to reply to thread to encourage hubspot to develop an idea>

"The number of votes is what drives attention from our Product Managers, so I recommend you also share the post with any of your colleagues who may also be interested"

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