HubSpot Ideas

sk0si

In-App-Notifications: Tokenname should not reduce character-limit in workflows

If I add some personalization tokens in a workflow to add In-App-Notifications, the number of characters of the tokenname limits the notification. 

 

Example: 

Tokenname: "Number of employees" -> 19 Characters

Tokenvalue: 300 -> 3 Characters 

 

Available Characters left with that Token: 131 (150-19) instead of 147 (150-3).

 

So if I add several tokens, the character-limit is reached too soon due to that wrong calculation. 

 

Please adjust that behavior and make it similar to SMS-Notification workflows, so that a token-name does not reduce character limit.

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