Same problems here. We have escalated shared customer cases where emails were deemed invalid in a batch (to note, these were actual emails) and all records in the batch fail despite the one bad email. This then seems like a failure of our integration product, when it seems like there should be better handling on invalid emails to not error all in the batch. When pointed to HubSpot support about this, our shared customers are then being directed back to us. The loop continues. We're hesitant to develop around this issue because if you do ever make changes to improve this then it could impact the workaround we've made. What can we do here as your partner to improve this experience for our shared Enterprise customers?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.