HubSpot Ideas

VEspo

Import to Creating New Records and kicking out records where email matches existing record

Would like the option to import a single object list with the option to just add any new records in the list, while kicking out records where email matches an existing record.

 

We have several family members in our membership who share an email address (specifically minors and spouses) that I wouldn't want their data to be overwritten with another family members information.

 

Having the matching emails kick out would give us a way to know which members we need to contact to obtain unique emails for.

 

Thanks in advance!

 

Mises à jour HubSpot
Statut mis à jour : Delivered
August 23, 2023 07:09 AM

Hi there, Alex from the import export team here. We rolled out the ability to do a "Create only" or "Update only" import earlier this year. This is documented in detail here. Let us know if you use this functionality and how it's working for you!

2 Commentaires
YOC_CTO
Membre

Yes! This would be very helpful. We definitely have shared email addresses and it causes all sorts of issues with Hubspot's strict interpretation of an email address being unique and never shared. That's just not reality.

Statut mis à jour : Delivered
agirard
Équipe de développement de HubSpot

Hi there, Alex from the import export team here. We rolled out the ability to do a "Create only" or "Update only" import earlier this year. This is documented in detail here. Let us know if you use this functionality and how it's working for you!