HubSpot Ideas

song

Import by Company ID

when importing a list of companies you need to use an identifier - either company name or company domain

 

sometimes a company record has several domains, so you risk overwriting the other domains when you import using this ID, so it doesn't work

 

hubspot doesn't do a good job at detecting dupes based on company name, and doesn't have an option to require that a company name is unique. so this option doesn't work either when you have a large database

 

the only unique identifier on a company record is Company ID, however we cannot just import data using company ID. this makes no sense. please fix this.

HubSpot Updates
Delivered
November 02, 2023 01:31 PM

5 Replies
JLegate0
Participant

100% onboard with this. 

JBolton
Participant

Honestly can't believe this isn't the case - why does it even give you the option of downloading the ID if it can't be used as an identifier by Hubspot

SComeau
Top Contributor

This is so very frustrating!! What is the point in having a Company ID if we need the Domain as well? Each Company record will have it's own ID. HUGE miss. 

arodeheaver
Member

I had a similar issue, but I found that when importing, you can change the "Import As" dropdown from a Property to a Record ID. This allowed me to associate contacts that had genaric email domains (gmail, yahoo) with a specific company. I no longer needed to have a company domain or name and this worked to update existing contacts as well. 

agirard
HubSpot Product Team