Hi, we have a client who's been sending out NPS surveys for quite some time. They have a score that is great for their industry, and that's a stat they like to tout.
They've recently purchased Service Hub and would like to house all of their NPS data within it.
However, we're unable today to import NPS data.
We tried contacting three different folks at HubSpot about this, our development team was unable to produce any results with the API, and we even tried to create some custom properties and reporting to try to compare the non-HubSpot NPS to HubSpot NPS with no luck. Community Manager Mia reported a potential workaround with Tickets or looking at Import2, so I'll look into those.
I'd love to know if it's on the roadmap to include the importing of NPS data, as I'd imagine other companies may already be using NPS who want to come on board with HubSpot in the future.
