HubSpot Ideas

Bruno_Teixeira

Implement ability to track marketing emails replies

It would very useful to be able to identity when a contact answer to a marketing email. That would allow us to trigger actions throug a workflow. For example :

 

- When an associated contact answered to my XXX email, change the deal stage to XXX.

 

However, nowadays that's not possible.

It'd be a great implementation if you could do this.

4 Replies
finn
Top Contributor

+1

ARuiz
Member

Seriously need this so much!!!!! 

mcraciun
HubSpot Employee

+1

Rpetersen
Participant

I just noticed there is a reply rate section on Marketing Hub emails now! Though, it doesn't track what the reply was for some reason....