HubSpot Ideas

Carolynn

Identify/Remove Contacts in Sequence owned by Deactivated User

As a CRM administrator, I need to identify & remove multiple contacts enrolled in sequences once the contact owner is deactivated.  It seems that there is no way to do this except to unenroll contacts one at a time.

 

When a sales person/user leaves the organization it is impartive that they are immediately deactivated in HubSpot to protect our intellectual property.  It would be extremely helpful if I could isolate/filter contacts currently enrolled in a sequence owned by a deactivated user & select all to 'unenroll.'  Currently, you can only do this with active users.

 

FYI - I contacted tech support & they recommended recreating their HubSpot account.  This isn't helpful as it would give the former employee an opportunity to login to the CRM - which is NOT something we want to do.