Below are a list of features that are crucial to our growing business that are currently unavailable in HubSpot. We made the switch to HubSpot, with the understanding that HubSpot offered one of the best all-in-one software's on the market for growing and scaling businesses.
While some of its features have been a pleasant upgrade, the sheer lack or limited functionality of others (listed below) is greatly concerning to us. Even more concerning, is the long list of requests for many of these features(linked below) from many other HubSpot customers that seem to be falling on deaf ears, or ignored altogether.
The result of which leaves us, and many other HubSpot customers continuing to "duct tape" together many third-party softwares with Zapier (one of the main problems we're trying to solve by switching to HubSpot) to form the complete but inefficient system we are currently still forced to use.
The items listed below are not innovative ones, as they are currently available on other platforms, but are simply lacking in HubSpot. We believe that even these few upgrades will make HubSpot a much better product, increasing its value to businesses and giving HubSpot the ability to capture even more of the market share. We ask that this request for updates and upgraded features listed below be taken seriously and with swift action to resolve, or we may be forced to consider taking our business elsewhere.
Regards,
Calendar/Meetings:
-Ability to control how far in advance the availability is. Currently the most you can do is "this week & next week." We need to be able to control it by a rolling day/weekday range. (Calendly is a great example of this.)
-Calendar/meeting view. Ability to view all future/past meetings in one place, with the ability to cancel/reschedule within the view. (Calendly is a great example of this also.)
-To be able to do google sheets type calculations/formulas for reporting. (Already aware of data sets and it’s functions, which does not give us the scope that we need.)
-Ability to do a straight percentage chart type in reports. -More flexibility with reporting (Like HubSpot contact lists, where you can create filters for lists across all different property types (Deals, Contacts, Activities, etc.)