HubSpot Ideas

bellawu

IF branches reconnection

IF statements is a nice addition, but it is useless if the 2 branches created cannot be reconnected to continue a workflow. Otherwise it just forces us to duplicate all the common events in two branches, once the IF exception is passed...

http://ideas.hubspot.com/forums/76407-general-hubspot-ideas/suggestions/6490155-if-branches-reconnec...

 
HubSpot Updates
November 07, 2019 09:08 AM

Sorry @SarahN! Can you try again?

November 07, 2019 09:02 AM

This feature (Go To Action for Contact Workflows) is currently in private beta! This feature will be available as part of a broader under-the-hood renovation: moving contact workflows to our new workflows system.

 

Fill out this form to request earliest available access for your account, which will happen when we begin public beta, over the course of the next few weeks: https://forms.gle/oUkexNjHvqoKV4Bt7

 

When access is given, your most recent contact workflows (those created after August 5th) will be moved to the new workflows system, which gives access to this feature and more. To move an older contact workflow to the new system, you can do so by cloning it: every newly created workflow in your account will then live in the new system.

 

Please note that once you are opted into the new system, you cannot be opted back out. Read about all of the changes the new workflows system will bring, here: A New Engine for your Workflows 

August 26, 2019 12:11 PM

Hello everyone! Thanks for your questions and feedback. We hear you - we're currently, actively (as we speak!) working hard on bringing this feature (among others!) to Contact based workflows. We can update this thread again, once that's complete, for those following along.

 

To stay in the loop on all major HubSpot product updates, you can also follow our Product Updates blog: https://www.hubspot.com/product-updates

Delivered
August 22, 2019 04:32 AM

We've introduced the ability to reconnect workflow branches using a new “Go to” action. At the end of a branch, “Go to” lets you reconnect to other parts of the workflow. This new action is now live for deal, ticket, company, and quote-based workflows, and will come soon to contact-based workflows.

 

Navigate to any deal, ticket, company, or quote-based workflow and add an action. You’ll see a new option available called “Go to.” Once you select that action, you’ll have the ability to select where you’d like to connect in the workflow. You cannot create loops using the “Go to” action, and can only connect to actions later in the workflow.

 

https://knowledge.hubspot.com/articles/kcs_article/workflows/connect-workflow-branches-using-go-to-action-beta

August 07, 2019 06:39 AM

thanks for catching that @Kriszti! I just updated the link and it should work now.  

In Beta
August 07, 2019 06:33 AM

Hi all! I'm excited to announce we've put this feature in beta as of yesterday. It's currently only available in deal, ticket, company, and quote-based workflows, but will be coming soon to contact-based workflows. If you're interested in testing it as part of the beta, please fill out this form: https://docs.google.com/forms/d/e/1FAIpQLSd-lUVTFBcCtepksiwiOYPBzakwkYPrZzShGBrcjYZo3fpFdQ/viewform?usp=sf_link

 

Screen Shot 2019-08-05 at 4.54.17 PM.png

June 12, 2019 08:51 AM

Hi all, this is solidly on our radar and we hope to tackle it in coming months. We're currently focusing primarily on reliability and core infrastructure work but this is one of our top priorities after that. We will keep this idea updated as anything changes. Appreciate your feedback here! 

Re: IF branches reconnection - changed to: In Planning
April 03, 2018 12:53 PM

92 Replies
Hawk-Steve
Top Contributor

Game changer, looking forward to seeing contacts enter the Beta!

MeganLegge
HubSpot Product Team

We've introduced the ability to reconnect workflow branches using a new “Go to” action. At the end of a branch, “Go to” lets you reconnect to other parts of the workflow. This new action is now live for deal, ticket, company, and quote-based workflows, and will come soon to contact-based workflows.

 

Navigate to any deal, ticket, company, or quote-based workflow and add an action. You’ll see a new option available called “Go to.” Once you select that action, you’ll have the ability to select where you’d like to connect in the workflow. You cannot create loops using the “Go to” action, and can only connect to actions later in the workflow.

 

https://knowledge.hubspot.com/articles/kcs_article/workflows/connect-workflow-branches-using-go-to-a...

SarahN
Contributor

Will we be notified when it's ready for "contact" workflows?

greenpapertowel
Participant

Can you give us a ballpark timeframe for when this will be available in contact workflows?

jordanskole
Member

I'm sorry, but I have a hard time calling this "delivered" until you have it available in contact workflows. 

JeffSchneider
Participant | Gold Partner

@MeganLegge what's the ETA for having this feature available for Contacts? It's great for Companies and Deals, and I've played with it in Beta, but this feature is needed exponentially more in Contacts in my opinion. Can you give us a timeframe? Thanks

MeganLegge
HubSpot Product Team

Hello everyone! Thanks for your questions and feedback. We hear you - we're currently, actively (as we speak!) working hard on bringing this feature (among others!) to Contact based workflows. We can update this thread again, once that's complete, for those following along.

 

To stay in the loop on all major HubSpot product updates, you can also follow our Product Updates blog: https://www.hubspot.com/product-updates

kbjornaas
Contributor

heads up that if you try to go back to old workflows to utilize this functionality, you can not inset this action in the middle of two existing actions. So you will have to delete some actions and add them again. Be sure to document what you are deleting and re-adding. 

MeganLegge
HubSpot Product Team

This feature (Go To Action for Contact Workflows) is currently in private beta! This feature will be available as part of a broader under-the-hood renovation: moving contact workflows to our new workflows system.

 

Fill out this form to request earliest available access for your account, which will happen when we begin public beta, over the course of the next few weeks: https://forms.gle/oUkexNjHvqoKV4Bt7

 

When access is given, your most recent contact workflows (those created after August 5th) will be moved to the new workflows system, which gives access to this feature and more. To move an older contact workflow to the new system, you can do so by cloning it: every newly created workflow in your account will then live in the new system.

 

Please note that once you are opted into the new system, you cannot be opted back out. Read about all of the changes the new workflows system will bring, here: A New Engine for your Workflows 

SarahN
Contributor

@MeganLegge Yay! The beta form is private though.

MeganLegge
HubSpot Product Team

Sorry @SarahN! Can you try again?

SarahN
Contributor

@MeganLegge It works now! Thank you!