IF branches reconnection

IF statements is a nice addition, but it is useless if the 2 branches created cannot be reconnected to continue a workflow. Otherwise it just forces us to duplicate all the common events in two branches, once the IF exception is passed...


HubSpot updates
88 Replies
Esteemed Contributor

Game changer, looking forward to seeing contacts enter the Beta!

HubSpot Product Team
HubSpot Product Team
updated to: Delivered

We've introduced the ability to reconnect workflow branches using a new “Go to” action. At the end of a branch, “Go to” lets you reconnect to other parts of the workflow. This new action is now live for deal, ticket, company, and quote-based workflows, and will come soon to contact-based workflows.


Navigate to any deal, ticket, company, or quote-based workflow and add an action. You’ll see a new option available called “Go to.” Once you select that action, you’ll have the ability to select where you’d like to connect in the workflow. You cannot create loops using the “Go to” action, and can only connect to actions later in the workflow.



Regular Contributor

Will we be notified when it's ready for "contact" workflows?

New Contributor

Can you give us a ballpark timeframe for when this will be available in contact workflows?

New Contributor

I'm sorry, but I have a hard time calling this "delivered" until you have it available in contact workflows. 

JeffSchneider Occasional Contributor | Gold Partner
Occasional Contributor | Gold Partner

@MeganLegge what's the ETA for having this feature available for Contacts? It's great for Companies and Deals, and I've played with it in Beta, but this feature is needed exponentially more in Contacts in my opinion. Can you give us a timeframe? Thanks

HubSpot Product Team
HubSpot Product Team

Hello everyone! Thanks for your questions and feedback. We hear you - we're currently, actively (as we speak!) working hard on bringing this feature (among others!) to Contact based workflows. We can update this thread again, once that's complete, for those following along.


To stay in the loop on all major HubSpot product updates, you can also follow our Product Updates blog: https://www.hubspot.com/product-updates

Regular Contributor

heads up that if you try to go back to old workflows to utilize this functionality, you can not inset this action in the middle of two existing actions. So you will have to delete some actions and add them again. Be sure to document what you are deleting and re-adding.