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ZINEme

Hyperlink using a URL personalisation token

I have created a custom property for a unique customer URL which I'd like to use in emails, directing customers back to their specific log in. While when inserting the personalisation token within an email works - we see the full URL. I'd like to be able to hyperlink some text  (e.g. log in 'here' ) or an image (to act as a CTA).

66 Kommentare
YGemayel
Teilnehmer/-in

I have been using a rich text property to be used in the email. You can import the list with the different links to the files but you should not forget to format the spreadsheet with an HTML string <a href="link to be used ">Link name </a> so that it shows as a link in the rich text property

Unnati_S
Mitglied

I'm looking for help from experts here. Using links in the email signature with a custom token. I have created a new email token called {WhatsAppLink} and am looking to link this to the text "WhatsApp Me" in the email signature preset. Any idea how to do it? I have tried the following options, and none of them worked:

  1. {{contact.hubspot_owner_id.whatsapplink}}
  2. {{user.whatsapplink}}
  3. {{user.tokens.whatsapplink}
  4. https://app.hubspot.com/9447638/{{user.whatsapplink}} 
  5. https://app.hubspot.com/9447638/{{user.tokens.whatsapplink}} 
  6. https://app.hubspot.com/9447638/users/presets/tokens/whatsapplink
  7. https://app.hubspot.com/9447638/users/tokens/whatsapplink
Unnati_S
Mitglied

I'm looking for help from experts here. Using links in the email signature with a custom token. I have created a new email token called {WhatsAppLink} and am looking to link this to the text "WhatsApp Me" in the email signature preset. Any idea how to do it? I have tried the following options, and none of them worked:

  1. {{contact.hubspot_owner_id.whatsapplink}}
  2. {{user.whatsapplink}}
  3. {{user.tokens.whatsapplink}
MaorL
Teilnehmer/-in

@YGemayel Your solution worked great for me, Thank You!

BTW it did work with single line text as well

orangepegs
Mitwirkender/Mitwirkende | Gold Partner

This is a long overdue feature. There are some great workarounds in this thread, but it should be native. For me, I can't get it to work in the menus, but the CTAs and buttons work great.

MWheelerDM
Mitglied

6 Years. 6 Years and Hubspot has not fixed this? Wow. Rediculous.

 

My issue: Is that when using a personalization token with a link to a custom quote, hubspot auto-populates "http" even though it is already in the link. This is breaking the links so that they will not work.....I've tried a bunch of work arounds and no way to resolve this to my knowledge yet.

 

Screenshot from 2025-09-30 10-21-10.png

 

Whenever I remove "http" and click "save" it adds the "http" back to the link and doesn't work. Very frustrating issue when you can't personalize a 1:1 sales email with the quote you want to send the client.