HubSpot Ideas

adamhawes

Hubspot using their own CSAT tool!

I find it super weird and worrying when a product company does not use their own tool internally. 

 

I just received a customer satisfaction survey from Hubspot, which is using NiceReply!!

 

Would LOVE to understand why the Hubspot CS team are not using native tools 🤷‍♀️

 

Screenshot 2020-11-23 at 13.11.50.png 

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