HubSpot Ideas

VikingKen

Hubspot's New Support UX is HORRIBLE

Recent changes to Hubspot's support request window makes it more challenging for the user to get support or find the Support Inbox. 

 

It's as if Hubspot intentionally made this change to make the UX for support worse. 

 

As a long time Hubspot Admin this is highly disappointing to see Hubspot move in the direction of cable and cell phone companies and their approach to supporting their customers. 

 

Be better, Hubspot. Be better. 

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