HubSpot Ideas

JGover

Hubspot Tasks in Salesforce Activity Feed

This feature would help marketers report on activities that they have had on leads/contacts. It is best practice to have an integration user to "create users" and make changes to contacts/leads in Salesforce. We should also be able to have them have tasks in the salesforce activity lead as that user - currently it only maps over as the contact owner having the task - even though it was a marketing activity in Hubspot that did it - not the salesperson. 

 

For instance - below it says that Hugo (our sales guy/contact owner) had all of these activities. However, in reality those are activities that he had when engaging with Hubspot content and received a Hubspot email. 

 

 

1 Reply
jgirouard
Participant | Diamond Partner

Yes! I'm also wondering if I sync activities between HubSpot and Salesforce, will it sync to Contacts AND Leads in Salesforce or only one of them?