It would be great if there was an option to integrate the live chat tool into my own mobile app. I'm helping manage the process of building an app for my company and need a troubleshooting/chat feature. Rather than coding the whole thing up, I was thinking about how nice Hubspot's live chat feature is on our website and thought it would be perfect for our mobile app as well. Unfortunately, it doesn't look like there are any API's/SDK's to integrate into other mobile apps for now.
Hey everyone - A quick update here. We are in early stages of evaluating this idea. I am looking to learn a little bit about expectations around the chat SDK. If you are willing to chat, please Direct Message me on the community forum. Thank you!
The Mobile Chat SDK is coming to Live Chat and we are excited to start granting early access to this feature!
What:The Mobile SDK enables you to integrate HubSpot chat into any iOS or Android mobile app to deliver a fast, efficient, and empathetic in-app customer support experience.
When: As soon as your application is reviewed
Prerequisite:
- Must already be a HubSpot customer (any tier and hub)
- Must already have an iOS and Android mobile app in production
- Your mobile appsmust be written in native code(e.g. Swift for iOS, Kotlin for Android) as opposed to cross-platform frameworks (e.g. React Native, Flutter)
Note: We are in search of participants who are open to engaging in a responsive feedback loop. Regular communication is a requirement for those taking part in the Alpha stage.
If you are interested in participating in the alpha, please completethis form. We will reach out to confirm enrollment in the alpha once your request has been received and reviewed. Thank you!
Hi all, the alpha sign-up form below for the Mobile Chat SDK had some access issues. Apologies for any confusion this may have caused.
If you are interested in participating in the alpha, please completethis form. We will reach out to confirm enrollment once your request has been received and reviewed. Thank you!
Hey everyone, I'm excited to announce the launch of the Mobile Chat SDK, now available to all hubs and tiers. Thank you everyone for your feedback and support. Please don't hesitate to reach out with any questions or concerns.
What is it?
The Mobile Chat SDK allows you to integrate HubSpot chat into any iOS or Android app, providing fast, efficient, and empathetic in-app customer support. With the Mobile Chat SDK, you can:
Easily integrate HubSpot chat into any iOS or Android app with minimal coding to deliver a support experience that feels contextual and native to your app.
Offer an in-app self-service experience by integrating customer agents, the knowledge base, bots, and other powerful HubSpot tools into the chat.
Configure and customize your app's chatflow using the same familiar interface.
Capture essential customer information to resolve issues more efficiently.
(Please note: The Mobile Chat SDK is designed for native iOS and Android apps. If your app is built on a hybrid framework like React Native or Flutter, you need to build your own hooks to integrate the SDK.
Where can I get support?
For any questions or feedback, we invite you to join our Slack channel, where you can meet the product team behind the SDK, as well as other customers who have successfully implemented the SDK. To join the channel, follow these steps:
