However, the add-in task pane obscures the message you are trying to compose or read. Because of this, most of my team therefore close the task pane when composing or reading an email which therefore means the emails are not logged or tracked.
Our business has recently switched from using Gmail to Office365/Outlook, and the discovery of this experience has been horrendous.
The plug-in worked exceptionally well for Gmail, but with Outlook the team are constantly failing to log emails correctly to Hubspot because it's all too easy to close the plug-in, and given the amount of screen asset required, not desirable to have it permanently open.
I would love to see a solution which is far more passive, not requiring anything to be pinned/open.
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