HubSpot Ideas

neha1

Holistic view of form submission and other properties on all records

Problem

In the activity view of the record, users are only able to see partial activity, and not able to see a holistic view of activity at all levels without twirling between deal/contact/company records. This is timely and costly and ideally would prefer to be able to view all activity within one view, particularly if we’re speaking to clients on phone and want to see all information in one view.

 

Example

Forms are getting submitted on our website on daily basis and different records get created/associated with the particular contact by a Workflow. The form submission is visible only on the contact activity timeline and not on deals/company records.  

 

Feature Request

Giving HubSpot admin and users custom setting options, to be able to see any activity (emails, forms, calls etc), related to the company/contact/deal/HubSpot user) at all levels (company/contact/deal/HubSpot user), so that we could turn on what we want to see and turn off what we don’t want to see at different levels, and see all activity on one view. 

2 Replies
MMT
Contributor

Great idea, essential feature that Hubspot and most CRM's offer to make it easy for all users and teams, to get 1 holistic view in one screen of all activities associated with the contact, company and deal. 

NCO
Top Contributor

This should be an option that admins can set as deafult (associating a contacts form submissions to any of their associated company's or deals).

At a minimum, there should be a toggle to manually associate the form submission but that too does not exist.

 

Can we make this happen?