HubSpot Ideas

sarahchristl

Having the option to send NPS surveys as a link to clients

Our Account Executives would like to personally send a link to the NPS Feedback Survey to our clients rather than relying on automated emails.

 

We were told by support that we can send people to our website, but I would like the option to give people a link to just the survey rather than a banner on our homepage.

3 Replies
barossotti
Member

Our team also would love the idea to send a link. When I worked at Apple, we had a link we could send and it was incredibly helpful.

michelle_2n
Contributor

We would also like to send clients to a link to fill out the NPS survey rather than using a separate email or having it pop up on a webpage

MSilkwood
Member

Agreed, this funcitonaility would allow us to use the built in NPS features and customize it to our business' process.