Have a sender Nice Name for Emails sent from "Conversations Inbox"
Hubspot has this nice new "Conversations Inbox" that helps team handle non-personal emails like "firstname.lastname@example.org" or "email@example.com". Each inbound email is like a ticket, who gets an owner. We like that but...
We miss a simple, high impact feature: we can't define a sender nice name. The sender name that the recipient sees is not right:
- Currently: recipient sees "firstname.lastname@example.org"
- What we want: recipient sees "Company - Contact (email@example.com)"
Could you please get this fixed?