HubSpot Ideas

JTroskie

Group/categorise subscription types

It would be really useful to be able to group/categorise subscriptions, for example, if we have partner communications, there are different subscription types relating to that (partner newsletter, product updates etc.), that would fall within the partner comms subscription type.

10 Replies
Shiran
Participant | Elite Partner

This is something which is becoming more and more relevant with clients. We definitely need something like this. 

ChazDriessel
Member | Elite Partner

This is great!

kkbockin
Participant

This would be immensely useful... especially for Enterprise customers. We have multiple marketing teams working within our portal but yet have to share a subscription page... we need to be able to segment these by product type so it's a bit more organized for the subscriber to review.

AnnaKis
Member

We need this feature as well. Any ETA on it from HubSpot? 

JBerney
Member

Yes - I would like for an email recipient not to be able to see every type of subscription there is and therefore potentially keep them from subscribing to an email type that they shouldn't acctually see let alone be able to receive. Furthermore, it would be helpful to be able to query when a subscription type has been changed so that if someone does accidentally subscribe for a certain type of email (that we dont want them to) or want to be notified when they do, we can see that, unsubscribe them, etc.

MSanDiego
Participant

Is there any chance that this would be implemented soon? We need this feature.

JanOliver
Member

this is super important, especially if you have different user types in your app that require a different set of marketing emails.

SkeeStylus
Top Contributor | Gold Partner

This was actaully a feature that was in BETA for a long time called "Subscription Groups" however I believe the product team sunset the BETA opting instead to manage this through different business units.  

RWKramer
Member

So this was pulled and thrown behind a "you gotta pay" wall? Is that the case?

SkeeStylus
Top Contributor | Gold Partner

Perhaps I should clarify for everyone.  You can create email subscription visibility rules.  By creating these visibility rules, Admins determine which contacts should see a subscription types on their preference pages. Then apply those visibility rules to the relevant subscription types.

 

As @RWKramer pointed out, YES, this functionality is available for Marketing Hub ENTERPRISE.