HubSpot Ideas

JackMoreton

Granular Export Permissions

Hi 

 

The current export permission simply provide on/off functionality, you can either export everything or nothing. 

 

It would be great to break this into more granular levels such as 

 

- by object (including individual custom objects) 

- by level i.e. can export all records / can export filtered records etc. 

 

This would be a feature that many security teams would be pleased with, it allows us to restrict access in line with other business systems. Currently everything needs access to everything when most user just need reports or some need contacts etc.

 

Hoping this gets looked at!

 

Thanks

9 Replies
SRoberts
Member

An additional point to this:

 

Currently, even if a user has export permissions switched off, as long as they are able to access the Reporting tool, they can create a dashboard with the information they need and include the data in an attachment. With the right software, even if the attachment is a PDF, they could easily convert that file into an Excel or other document for use outside of HubSpot.

 

Alongside being able to control Export permissions on a granular level, it may be beneficial to have the dashboard emailing permission split out so you can control who can do this and who can't.

adriansprake
Participant

I would be very keen to limit the ability to export everything and only set limited export permissions.  For us we would want to allow certain users to export reports and view contacts but not have the ability to select the entire contact database and export.

Melissa_CM
Participant

For us we would want to allow certain users to export reports, forms and view contacts but not have the ability to select the entire contact database and export.

DJeanotte
Member

We would like our teams to be able to export their own contacts (or their teams), but not all contacts. Our teams are real estate agents and they have strict ownership of their own clients.

CWallBoard
Member

for me the Customer service team should not have access to export all contacts or companies , i only want them to be able to export information about tickets as thats all they want. 

 

allowing full access to contacts and company export is a massive breach, what stops someone from dumping all contacts and then i have no idea what they are doing with that information. I'm very supprised this was not looked at during designing security and permissions 

HAxling
Member

This topic is important to us as well.

 

We cannot allow all users the ability "export" as it means they can export EVERYTHING.

Therefore, we have a few users who become tasked with exporting small data needed by individuals who do not have export permissions.

 

We would love to see export permission filters and limitations as too many objects you can export at 1 time or per month.

-Contacts / companies / deals

-Lists

-Reports

-Tickets

etc

 

Allowing users access to export ALL of the above is a security risk.

AMulready
Contributor

This is badly needed, the ability to export certain parts of the database would help a lot and limit the exporting of non-essential data. A lot of our team run reports and would need to export sometimes, but we are hesitant at times to enable this

 

Susanne12
Contributor

we absolutely need this function as well. Some of our users need the permission to export on only one object, so I do not want them to be able to export all of our data, as this really is a high risk regarding our valuable customer data.

Edsby
Member

Lending our org's voice to this issue. Upvoted. Use case: would prefer sales reps, who want to import and export data so as to clean it in tools like Excel, only be allowed to export contacts assigned to them. Concerned about them accidentally, or maliciously, editing or overwritting others' data. And concerned about sales reps having data they shouldn't have if/when leaving the co. Export as currently implemented allows them to save a copy of everything.