We need the ability to grant users access to multiple teams so when they are creating deals, companies or contacts they can specify which team they are doing this for.
This will allow our support staff to support multiple individuals in a way they can't at the moment and in reality, in many businesses, an individual will often work with more than just their own team. The user permissions settings are far too basic at the moment with just 'individual', 'team' and 'everything' not granular enough.
As marketing or sales ops, being able to share dashboards with your 'team' is only works if you are building dashboards for one team. Being able to have an 'admin' assigned to multiple teams so they can create dashboards is just one bandaid to the fact that there isn't a 'master admin' feature.
I have a sales rep who looks after multiple locations in the UK. I need to create dashboards for MI reporting for each location, this is currently hard/impossible to do. I find it strange that this function doesn't exist already. Please build it in! How can you have a member only allowed in one team?
I couldn't agree more Tracy. It's extremely limiting and makes the CRM almost useless to manage teams. Hopefully, HS will listen to the community on this.
We have a number of contacts, resources, vendors, support services that all of our teams need access to. We created a generic user that owns these contacts and we want to add this user to all teams, so that everyone can see those contacts. There must be a way to share certain contacts with multiple teams without giving them access to all contacts.
