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We need the ability to grant users access to multiple teams so when they are creating deals, companies or contacts they can specify which team they are doing this for.
This will allow our support staff to support multiple individuals in a way they can't at the moment and in reality, in many businesses, an individual will often work with more than just their own team. The user permissions settings are far too basic at the moment with just 'individual', 'team' and 'everything' not granular enough.
We're excited to let you know that the ability to add users to multiple, secondary teams is officially in beta for Professional and Enterprise customers. Over the next few weeks we will be listening to feedback and improving the product before releasing more broadly. Stay tuned and thank you for your continued feedback on the HubSpot Community!
Grant Users Access to Multiple TeamsHubSpot Moderator
Thank you for following up! We're getting very close to finalizing the functionality here and should be emailing those who are a good fit for the beta as early as next week. Thank you for your patience thus far, we're working hard to get this right, stay tuned!
- Dylan
Grant Users Access to Multiple TeamsHubSpot Moderator
Thank you so much for your continued feedback and input on this issue. I'm excited to let you all know that in the coming weeks we're preparing to bring this feature into a private beta for Professional and Enterprise HubSpot accounts.
If you'd like to request access to this private beta once it becomes available - please submit this form.
Note: we will be prioritizing good-fit submissions who provide the most context about thier needs and plans to use the feature.
Thank you in advance for your continued input here on the HubSpot community and helping us build a better product for you all.
- Dylan
Grant Users Access to Multiple TeamsHubSpot Moderator
I truly appreciate all of your feedback and input on this idea. We've begun considering and planning how to implement this functionality across HubSpot. If this is something you're still interested in contributing to, great, we could use your feedback! We've put together a form to learn more about your businesses needs - you can find it here.
For those who are willing to provide us with a bit more input via the above form, you'll likely be first in line for beta access to this functionality once it has been developed.
Thank you again for your continued input in making HubSpot a better Product!
As marketing or sales ops, being able to share dashboards with your 'team' is only works if you are building dashboards for one team. Being able to have an 'admin' assigned to multiple teams so they can create dashboards is just one bandaid to the fact that there isn't a 'master admin' feature.
I have a sales rep who looks after multiple locations in the UK. I need to create dashboards for MI reporting for each location, this is currently hard/impossible to do. I find it strange that this function doesn't exist already. Please build it in! How can you have a member only allowed in one team?
I couldn't agree more Tracy. It's extremely limiting and makes the CRM almost useless to manage teams. Hopefully, HS will listen to the community on this.
We have a number of contacts, resources, vendors, support services that all of our teams need access to. We created a generic user that owns these contacts and we want to add this user to all teams, so that everyone can see those contacts. There must be a way to share certain contacts with multiple teams without giving them access to all contacts.
