Grant Users Access to Multiple Teams

We need the ability to grant users access to multiple teams so when they are creating deals, companies or contacts they can specify which team they are doing this for.

 

This will allow our support staff to support multiple individuals in a way they can't at the moment and in reality, in many businesses, an individual will often work with more than just their own team. The user permissions settings are far too basic at the moment with just 'individual', 'team' and 'everything' not granular enough.

 

 

HubSpot updates
Grant Users Access to Multiple TeamsHubSpot Moderator
2 weeks ago

Hi @percy@jdlaguyo

 

Thank you for following up! We're getting very close to finalizing the functionality here and should be emailing those who are a good fit for the beta as early as next week. Thank you for your patience thus far, we're working hard to get this right, stay tuned! 

 

- Dylan 

Grant Users Access to Multiple TeamsHubSpot Moderator
changed to: In Planning
2 weeks ago

Hi HubSpot Community,


Dylan from the HubSpot Product Team here.

Thank you so much for your continued feedback and input on this issue. I'm excited to let you all know that in the coming weeks we're preparing to bring this feature into a private beta for Professional and Enterprise HubSpot accounts. 

If you'd like to request access to this private beta once it becomes available - please submit this form.

Note: we will be prioritizing good-fit submissions who provide the most context about thier needs and plans to use the feature. 

Thank you in advance for your continued input here on the HubSpot community and helping us build a better product for you all.


- Dylan 

Grant Users Access to Multiple TeamsHubSpot Moderator
changed to: In Beta
2 weeks ago

Hi HubSpot Community,

 

We're excited to let you know that the ability to add users to multiple, secondary teams is officially in beta for Professional and Enterprise customers. Over the next few weeks we will be listening to feedback and improving the product before releasing more broadly. Stay tuned and thank you for your continued feedback on the HubSpot Community!

 

Grant Users Access to Multiple TeamsHubSpot Moderator
changed to: In Planning
2 weeks ago

Hi HubSpot Community, 

I truly appreciate all of your feedback and input on this idea. We've begun considering and planning how to implement this functionality across HubSpot. If this is something you're still interested in contributing to, great, we could use your feedback! We've put together a form to learn more about your businesses needs - you can find it here.

 

For those who are willing to provide us with a bit more input via the above form, you'll likely be first in line for beta access to this functionality once it has been developed. 


Thank you again for your continued input in making HubSpot a better Product! 

143 Replies
zubair
Occasional Contributor

I would love this too

zubair
Occasional Contributor

how do I upvote the idea

Lionheart-Paul
Regular Contributor

Having all of the deals and communications visible to anyone is an issue that needs adddressing - in some organisations, some team's deals need to be screened from other teams, and the emails containing confidential information need to protected as well.

Being able to quarantine a teams' deals and emails would help to achieve this

rehanaj
New Contributor

In Sales reality, Account Managers work with many different reps, sales admin and technical people. They are part of multiple teams! Please make this happen in Hubspot, it doesn't make sense that the 'Team is what the Hubspot Owner is'.

MariaD
New Contributor

I could not agree more. This is very important for our firm as well. This great limits reporting functionality.

WeSee
New Contributor

Unfortunately HubSpot seem to be ignoring us. I realise I am using a free resource, but unfortunately without this functionality I can't stick with HubSpot and they will lose the potential for my growing business to become a paying customer.

Lionheart-Paul
Regular Contributor

Hey, WeSee - if we can build some like minded contributors and articulate what we would like to see, I think that HubSpot are litening closely. These things take time to understand and design right - let's give them a chance on a thread that's been going a couple of months.

VictorV
New Contributor

It would help here as well. Definetily something to consider.

DamianoM
New Contributor

I think it could be very useful. So: for now is better to create multiple account and assign every account to one team? 

What do you think about it? 

hubspotmike
Occasional Contributor

Yes, the one to one relationship is to limiting for those of us to need to organization the teams concept provides, but need to wear multiple  hats across those multiple teams.