HubSpot Ideas

dbrennan444

Google Voice Integration

Use Google Voice phone number while calling or texting prospects and customers to utilize HubSpot functionality to track and make notes/follow up tasks. That would allow me to use one phone for both personal and business use with two different phone numbers.

58 Replies
SusieQue
Member
I will continue bumping this post and petitioning requests for this.

I do not want a separate company, entity, or service for each imperative
feature.

Additionally, I'm very surprised that Hubspot has still not yet integrated
text messaging/logging as a method of tracking communications with
contacts. They haven't even added a button to MANUALLY log a text to a
contact. The only options are still just phone call or email. =/

ftarara
Contributor

Yes, I know HubSpot is pushing their internal product here but a lot of us are tied in with Google Voice as our business phone number.

SusieQue
Member
Agreed!!! Having eggs in too many different baskets is aggravating, and can
get confusing. Also having billing in fewer places is very helpful!!
rubyrealestateg
Member

This would be amazing! You already have all the google integrations, putting google voice in there would be a great addition and further your relationship with Google. Please do this asap! 

DMonighetti
Member

This would be a huge help! Please include Google Voice.

cofrenchy
Participant

Ditto everyone before me. Here's my upvote for Google Voice integration! 

CFitzgerald
Participant | Gold Partner

Upvoting! Google Voice, though not as popular as some other VoIPs, is easy to use within smaller businesses. I'd love to see the ability to integrate into HubSpot, logging calls, texts, and Voicemails.

 

The Google Voice chrome extension does allow for easy calling out of HubSpot, which is the current work around.

Drake-Shadwell
Member

Just pinging this again because it's 2023 and would still love Gvoice integration if possible! Even if it just linked to Gvoice to track Text/Call history. Would be a great first step.

SusieQue
Member
Bumping again as well 🙏🏻
JPrendergass
Member

This still is not done??

SusieQue
Member
Unfortunately, our company is switching to another CRM with more relevant
features - I hope HS catches up soon - I've used it for over 8 years, and
I'm sad to switch. 😢
dkmillerii
Member
What are you switching to?
SusieQue
Member
A customized version of High Level


EmpiraaRyan
Member

Need this ASAP please HubSpot! 

FYGent
Member

It would also be cool have text logged and sent from Hubspot as well.

Anonymous
Not applicable

Google Voice integration please!

DANONetwork
Member

This makes sense because our global sales team uses Google everything. The phone providers that are currently integrated with Hubspot charge over three times more than what Google charges per phone number with unlimited calling.  

RMelton
Member

YESSSSS this is paramount!

therealjvasquez
Participant

Love this idea

AChase3
Member

or at least, in the app theres the option to call with personal number or hubspot, just add other calling apps to that menu!