Google Chat Integration with Hubspot Conversations

[jacks]

Please create Google Chat integration with Conversations, so we can respond to messages within a Google Chat Room. Basically, we are looking for a similar integration to what has been done with the Hubspot Conversations Integration with Slack, but for Google Chat.

[jacks]

@ChristianNewman Right now, the HubSpot bot has to be added to the space in order for us to fetch it. This can be done by either @ mentioning the bot from the space you want it added to or by clicking the space name, navigating to Apps & Integrations, clicking Add Apps, and adding it that way. This is a temporary limitation we're going to address asap. Let me know if that worked!

[jacks]

Hi everyone! I'm happy to share we just released the new integration with Google Chat to public beta today! The integration supports HubSpot notifications, custom notifications via HubSpot workflows, connection to HubSpot Inbox, and connection to HubSpot help desk workspace. You should see the ability to opt into the beta from "Product Updates" in your HubSpot portal. Once you opt in, you'll be able to access the marketplace listing page for the integration and install it. Please feel free to DM me with any questions or feedback. 

[jacks]

Hi All, my name is Vlad - I'm on the Product team at HubSpot. Wanted to update you all that we are currently building an integration with Google Chat and are hoping to launch it in Q3 of this year. The intitial version will include things like notification support, workflow actions for custom notifications, and connecting the integration to Inbox and Help desk for conversations and tickets. Thanks for the patience and hope to get this out to you all ASAP!

[jessewashere]

Yes, along with other features mentioned below from the Slack Integration Overview.

Notifications

• Receive Notifications: Stay connected to activities in your HubSpot CRM by receiving notifications for reminders, mentions, form submissions, and more within Slack (Google Chat).
• Send Slack (Google Chat) Notifications Through Workflows: For Marketing Hub, Sales Hub, and Service Hub Professional and Enterprise customers

[jacks]

Any update on this?

Our team is willing to help wherever needed, but we can't build this without Hubspot developers because the needed endpoints/webhooks are not exposed.

Here is a screenshot of the notifications used for the Slack integration that we are interested in for Google Chat. And our users are VERY interested in getting notified in Google Chat any time they are @ mentioned in Hubspot.

[LeanneKolo]

Yes, we also need this! 

[EricRthePM]

Hi, Thank you for your comment and active participation in the idea forum. We are currently working on this feature and will update you soon on where we are with this feature. 

[mistrys]

I'm also looking for this feature!

[walterperon]

Hi @EricRthePM my team also want this integration and we would like to be included in any Beta version to test it when it is available.

Thanks for the support.

[flowbird]

We're also looking for this.

[Guilherme_Sa]

Hi,

We are also looking for this feature.  Please let me know if there is a Beta program to test it.

[Vincent_Causse]

Hello

Very interesting by this feature ! 

[FredrikSandberg]

Any update on this?

Or do any of you know if there is any third-party vendor (like Zapier) that can help us solve this  until HubSoot make a solution that works?

[AC-ARCX]

Hello

How is HubSpot getting on with this integration??

I see you were working on it back in August - do you know when we can expect to see this live?

[ddavis-osi]

We really need this as well. The feraure is invaluable to sales teams, promoted visibility and allows us to see success the same way. Not everyone uses Slack and Google is a common system used by many many companies with numerous other bot implementations. 

Is there any update at all?

[Sheamus]

We are interested in dumping slack too. This would be one less barrier to us doing that.

[AC-ARCX]

Dumped slack this month.

Let's hope HS get this done soon, or we might have to dump this too!

We were told it was in Dev back in August - must be a cracking integration.

🎅🎅 present ??

[SC]

Any updates? 

[jdlauwereins]

Yes, we would love too to be able to have HS and Google Chat to talk together.

[jaymehill]

yes, we would also like to switch from slack to google chat

[Sheamus]

I wonder if it is possible to manually set this up via a series of webhooks?

[AC-ARCX]

Our Dev team have done Azure > GChat via webhooks so I guess it's possible.
Suppose I was hoping for a solution which was just point and click..

[AkiBorg]

We also need this.