HubSpot Ideas

jacks

Google Chat Integration with Hubspot Conversations

Please create Google Chat integration with Conversations, so we can respond to messages within a Google Chat Room. Basically, we are looking for a similar integration to what has been done with the Hubspot Conversations Integration with Slack, but for Google Chat.

Mises à jour HubSpot
August 04, 2021 07:27 AM

Hi, Thank you for your comment and active participation in the idea forum. We are currently working on this feature and will update you soon on where we are with this feature. 

65 Commentaires
benzil
Contributeur de premier rang

We also need this!

 

PersiaOleeo
Contributeur

We really need this too! 

 

I used the Slack integration in other companies and it was massively helpful.

 

Any idea on when this will be rolled out for Google Chat?

AEryorulmaz
Membre

We need this as well. Have 10+ sales pro seats

Mike-Zea
Participant

I would also use this!

 

EWasserman
Membre

Hi there. what's going on with g.chat integration? any news?

Sheamus
Participant

Any update on this? We are waiting on this to leave slsck.

MZaunschirm
Membre

+1! Please update us on the status of this request. Thx

 

EFranco
Participant

@EricRthePM Any update on this or how to do it successfully to save conversations with customers as activities with the correct contact/company associations?

Tlevesque
Membre

+1!!!

ST2MTS
Membre

Please let us know when this is developed , also need this after moving from Slack to Google chat.

ilariLaaksonen
Membre

+1

Guys, you've been working on a simple integration now for sometime. Any update on the launch? 

ANisch
Membre

upvote +10000

casaselpilar
Membre

También nosotros lo necesitamos, los que tenemos licenciamientos enterpirse de WorkSpace nos combiene más que slack

MHeijmans
Membre

Most small-ish companies (mine included) already use G-Suite which comes with Google Chat. Google Chat does everything slack does now, so we are opting to not pay for Slack and just use Google Chat as our internal chat solution. Please add Google Chat support to conversations. Slack isn't the only game in town anymore.

drafeedie
Contributeur

Is this still be considered / worked on by Hubspot? The conversatoins function in Hubspot if horrific for a variety of reasons and a robust integration with Google Chat may make things more manageable within Service Hub. Without this, we will likely need an improved service tool like Zendesk but trying to hold out to avoid an annoying migration. 

Mike-Zea
Participant

@drafeedie I first commented on this thread in May 2022. since then I gave up, downgraded our HubSpot account and we've started rebuilding our tech stack to deliver the experience we're looking for. It **bleep**, and avoiding a migration is a great objective, but don't get your hopes up in the short term...

AkiBorg
Membre

We have now been waiting for a year for this. Paying 20,000€+ annually for Hubspot, its difficult to understand how such a basic integration to something as popular as google chat is missing. 

 

Hubspot, do act on this. At least for us, this will be a dealbreaker for scaling our support functions through Hubspot.

Billseng
Contributeur

Come on HubSpot - Google Chat integration is really needed.

 

Sheamus
Participant

Checking in

Gumbie315
Membre

This would be so great for our company as well. HubSpot, are you actively working on integrating this feature?