HubSpot Ideas

jacks

Google Chat Integration with Hubspot Conversations

Please create Google Chat integration with Conversations, so we can respond to messages within a Google Chat Room. Basically, we are looking for a similar integration to what has been done with the Hubspot Conversations Integration with Slack, but for Google Chat.

HubSpotからのアップデート
August 04, 2021 07:27 AM

Hi, Thank you for your comment and active participation in the idea forum. We are currently working on this feature and will update you soon on where we are with this feature. 

65件のコメント
benzil
トップ投稿者

We also need this!

 

PersiaOleeo
投稿者

We really need this too! 

 

I used the Slack integration in other companies and it was massively helpful.

 

Any idea on when this will be rolled out for Google Chat?

AEryorulmaz
メンバー

We need this as well. Have 10+ sales pro seats

Mike-Zea
参加者

I would also use this!

 

EWasserman
メンバー

Hi there. what's going on with g.chat integration? any news?

Sheamus
参加者

Any update on this? We are waiting on this to leave slsck.

MZaunschirm
メンバー

+1! Please update us on the status of this request. Thx

 

EFranco
参加者

@EricRthePM Any update on this or how to do it successfully to save conversations with customers as activities with the correct contact/company associations?

Tlevesque
メンバー

+1!!!

ST2MTS
メンバー

Please let us know when this is developed , also need this after moving from Slack to Google chat.

ilariLaaksonen
メンバー

+1

Guys, you've been working on a simple integration now for sometime. Any update on the launch? 

ANisch
メンバー

upvote +10000

casaselpilar
メンバー

También nosotros lo necesitamos, los que tenemos licenciamientos enterpirse de WorkSpace nos combiene más que slack

MHeijmans
メンバー

Most small-ish companies (mine included) already use G-Suite which comes with Google Chat. Google Chat does everything slack does now, so we are opting to not pay for Slack and just use Google Chat as our internal chat solution. Please add Google Chat support to conversations. Slack isn't the only game in town anymore.

drafeedie
投稿者

Is this still be considered / worked on by Hubspot? The conversatoins function in Hubspot if horrific for a variety of reasons and a robust integration with Google Chat may make things more manageable within Service Hub. Without this, we will likely need an improved service tool like Zendesk but trying to hold out to avoid an annoying migration. 

Mike-Zea
参加者

@drafeedie I first commented on this thread in May 2022. since then I gave up, downgraded our HubSpot account and we've started rebuilding our tech stack to deliver the experience we're looking for. It **bleep**, and avoiding a migration is a great objective, but don't get your hopes up in the short term...

AkiBorg
メンバー

We have now been waiting for a year for this. Paying 20,000€+ annually for Hubspot, its difficult to understand how such a basic integration to something as popular as google chat is missing. 

 

Hubspot, do act on this. At least for us, this will be a dealbreaker for scaling our support functions through Hubspot.

Billseng
投稿者

Come on HubSpot - Google Chat integration is really needed.

 

Sheamus
参加者

Checking in

Gumbie315
メンバー

This would be so great for our company as well. HubSpot, are you actively working on integrating this feature?