Is there a possibility to integrate giphy or something similar to conversations?
We use giphs a lot while chatting with our customers and it is really not convenient to look for a file outside Hubspot and then upload it, would be great to do it directly from chat window.
Even better, if this will work also for tickets/emails 🙂
Giphs are kinda crucial for our easy-going and not so super-formal support - we used it often before on different chat tool and we totally miss it 😞 Using giphs fits to our support style and right now we need to upload them first and it's not easy to search for right one without tags and so on - it takes forever.