I got my e-mail connected. However I don't have a inbox in Hubspot, but I wonder why I cannot get a notification when a contact replies to my work mail. I can see the answer in the activity, and I obviusly get the answer in my outlook, but I would like to get a note in Hubspot as well.
Please make it possible to have notification when you use Hubspot with your personal or work e-mail without having a share inbox.
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Hi all! I'm very pleased to announce these additional channels for reply notifications are now available in your notification settings: https://app.hubspot.com/l/product-updates/?update=13932274 Please reach out to Support if you experience any issues, or let me know here if this isn't solving your problem.
Hi all! I'm pleased to announce we have just introduced personal email reply notifications through the HubSpot mobile app. I'm curious if this matches your use case, or if you would be interested in being notified in other ways as well? If you'd prefer other channels, which ones?
It looks like many of us would like to get notified INSIDE Husbpot when a new email from our contacts arrives, instead of having to log into our email app/account to check.
There is another thread on a different community waiting for the same reply.
Any plans on developing this kind of feature in the future?
Feature? This is an unreal and mind boggling achilles heel. Does anyone at hubspot actually use hubspot? I am dead serious. Do you really leave your product to see if you have scored a goal with your product? For a crm and the sales and marketing team that uses it, what other primary goal is there than to get a reply to an email you sent from your crm? Other than an incoming phone call, I can think of no other more important goal. How do you improve if you can't easily measure your goals? One of the most frustrating things in tech is how long it takes, how much time- not money- one has to invest in learning a new solution, before he finds the wall. But this wall is perplexing beyond all comprehension. I would be embarassed by how long it took me to find it if it wasn't so preposterous. I would like to see the ceo of hspot respond or tell me why this is an unreasonalble request.
This is very important and avoid double or triple clicks to mutiple apps. Using HS as your main email proivder this feature is most welcome, hope Dev take this further.
This is a major gap - we ask out teams to live and breath in HS then in the same breadth make them work in outlook and HS. Its counter productive and inefficient. I was led to here by the HS thinking there was some kind of update but seemingly NOT! This feature would be a game changer.
This would be amazing! Essentailly allow users to utilize the "inbox" feature individually rather than using a team inbox. We just switched from google to office 365 - my sales teams would be thrilled to ONLY use HubSpot rather than outlook and it's slugish hubspot plugin.
I don't understand why email reply notifications isn't available in the Settings + Notifications section, it seems like a very rudimentary concept! Sales getting notified an email that has been opened and or replied to.
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