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Dear product team,
This request is about a feature that allows the download of all data stored about a contact easily – without the help of a developer.
According to article 15 of the GDPR, when requested by a contact, a HubSpot customer "shall provide a copy of the personal data undergoing processing" (see here for reference: https://gdpr-info.eu/art-15-gdpr/).
As of now, it's not possible to export this information easily, as HubSpot stores personal data in a variety of places:
In other words, the preparation of this export is time-consuming and requires a developer. This should be a native feature in HubSpot.
Ideally, this is not just a feature in the HubSpot app but something that can be offered as a customer-facing tool, too, as requested here:
Thanks in advance!