GDPR compliant email tracking - clicks and opens
Due to the GDPR it is not allowed to activate the click tracking function (clicks and opens) for emails in HubSpot. The only possibility would be to capture the clicks and opens globally for a mailing without personalization.
(eg. email XYZ was opened by X amount of people).
=> the email reporting shows only global values: total clicks, total opens.
=> in the contact record there will be no information about opens or clicks displayed, if the 'new' checkbox (Global Tracking) is activated.
A function that makes this possible would be very desirable.