HubSpot Ideas

dickonstone

Forms: Conditional Logic

IMPORTANT: Not "Dependent Fields".

 

Please see Gravity Forms' conditional logic functionality for example: https://www.gravityforms.com/form-conditional-logic/

 

At present, HubSpot "Dependent Fields" can serve new form fields based on a selection made in a previous form field. 

 

"Conditional Logic", however, serves different form field options based on a selection made in a previous form field. This is an important distinction as it requires only one "Property" for the options, regardless of the initial form field selection.

 

If I'm not clear, here's an example:

 

Property 1: Location

Property 2: Duration

 

User selects from a Location dropdown. Location options are "Madrid" or "London". 
We only offer "4 Weeks" and "6 Weeks" for "London", but offer "4 Weeks" or "12 Weeks" for "Madrid".

"Dependent Fields" will serve Duration upon a Location selection, but all options will be shown, even though we do not offer all Duration options for both Locations

 

HubSpot recommends we create a new "Property" for each Location. This is not feasible when there are many Locations.

 

"Conditional Logic" simply serves the appropriate form field options based on the Location selected. So when selecting "London" the options shown would be "4 Weeks" and "6 Weeks", and for "Madrid" only "4 Weeks" or "12 Weeks" would be shown, but they would all populate the same "Property". Duration.

 

Please upvote. 

80 Replies
LVerhasselt
Member

Also interested in testing this!!

Kevin_S
Member

This is an essential issue. I would be happy to test it in our system.

Fluidity
Member

@IMcDonald I'd be keen to join this user testing 

JDaniel4
Member

Id like to join in testing. 

MNguyen83
Member

Would love to have this in ideation. The workaround is too clunky and can mismanage data.

STutt
Member

I am interested in product testing, I need his feature

EPopadyniec
Participant

Please add me to testing @IMcDonald 🙏🏻 This is a critical feature for our business 

KKubala
Participant

Critical feature. Please add asap. Thanks!

JHalmai
Participant

Hi,

 

We really need this to our support forms. I'd like to participate in the beta when it's available. Thanks!

JustineWD
Member

Hi there, 

We'd certainly be interested in conditional form logic across our DTC website request forms. If you need a company to help Beta test this, I'd be happy to help. This is a feature that would be very helpful for our needs!

 

Best, 
Justine

crystalturnbull
Member

Yes - would love to sign up for Beta!

NicoTacosAgency
Participant | Platinum Partner

Hello, i am interested

IMcDonald
HubSpot Product Team

Hi folks,

 

I’m Ian, the Product Manager for HubSpot’s Forms tool.

 

Thank you all for taking the time to submit, upvote, and comment on this Idea. We've now added conditional logic to the new forms editor. You can request to join the beta through Product Updates. 


Ian 

JHalmai
Participant

Thanks for the update @IMcDonald !! Great news, I already opted in the beta!

Question - will this feature work with ticket properties as well? Currently I'm only seeing company & contact properties. Thank you!

SBall3
Member

@IMcDonald  - how do I sign up to use the Beta through 'Product Updates'?

MaryLachapelle
Member

@IMcD I'd love to join the beta - thanks!

NicoTacosAgency
Participant | Platinum Partner

Hello @IMcDonald

I tried to join the beta, but options of the "child" property are not dependent of the option of the "parent" property. Did I miss anything ? 

 

NicoTacosAgency_0-1724444228848.png

 

CGug
Contributor

hello, how do we enter this beta as well we are trying to set this up so states inject into salesforce without having to do it for every single country on a separate field. 

MTerry1
Member

@IMcDonald I am pretty sure I have this BETA for Conditional Logic in the New Forms editor in my new account but it doesn't seem to show the subset  despite the rules put in place?

 

CSis
Member

I 100% agree, that’s the conditional aspect of the logic. Without this feature, the forms tool is years behind. Please let me use that feature.