HubSpot Ideas

TerryB

Flows for 'Live Chat'

Hi

 

I really like the the recent work on the 'Conversations' section of Hubspot and having a visual section for 'Chat Bots' to control what they do.

 

Please similar funtionality be released for 'Live Chats'?

 

I have the scenario where we have several 'Live chats' setup across our site, and upon completion or closing a live chat it would be really good to enroll these contacts into a workflow to set relevent properties.

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1 Reply
Harishkumar_HS
Member

I need to build a chat flow:

 

Q: Is there a way to send an automatic message when the agent has not replied but is online?