I really like the the recent work on the 'Conversations' section of Hubspot and having a visual section for 'Chat Bots' to control what they do.
Please similar funtionality be released for 'Live Chats'?
I have the scenario where we have several 'Live chats' setup across our site, and upon completion or closing a live chat it would be really good to enroll these contacts into a workflow to set relevent properties.