Filtering in Conversation Inbox
I would like more rich filter options in the conversation inbox. Currently, only very simplistic filtering options are available and you cannot save your filters.
I would like to use filters for analytics and to make sure that our processes are working. An example of a use case is creating a filter of any conversations that don't have tickets associated with them or one of conversations that have 0 replies.
Adding the same type of filter system that is available in the ticket view would be awesome.