Filter for Tasks showing Queues each Task belongs to

It would be valuable to have a filter (or "view") on the task page that allows me to focus just on the tasks that I have not assigned to a specific task queue. 

 

There is a way to look at each task queue individually, but not the tasks that aren't in a queue.

 

For example, what if make a taks that doesn't apply to one of the Task Queues I have made?  As of now, it seems like I need to make a task queue called "General", but it would be nice to not need to make another queue like that.

28 Replies
jhdean
Occasional Contributor

Task Queues are a great addition. It would be easier to assign tasks to queues if there were a column to show what queue a task was already in and or a filter to filter out tasks already assigned to a queue.

donvitoxl
Occasional Contributor

I like the idea of the task que. 

But I would like to see the task que work better inside the call function.

For example, when I make a call to a prospect and they ask me to call them back later that day. There is not a function that allows me to set the que for the same day. Although it has a custom button on the dropdown, I'm unable to set the task que for the same day. Additionally, when I'm inside a call and I want to set the time for the que whether its call, to do or email, there isn't an option that allows for me to set what I want to do inside the cue. So essentially I'm double working.

TommyV
New Member

Quees are nice but making them available as a pre-defined set of tasks that can be executed based on events (e.g. - customer won, proposal sent) would be great.  Today you can't pre-define the list.  

klynch
New Member

I would also really like to see this. It would be nice to see the assigned queue as a column in the task table view. 

hshafter
Regular Contributor

In order to accomplish this, my suggestion would be to add it as a property to select in "edit columns". Then you can sort by task and see what tasks are not queued. Also, makes it easier to assign multiple tasks at a time to a desired queue.

DanAt3DV
Regular Contributor

A column with a task queue would be really beneficial for quick task triage. 

Siddall
Top Contributor

We have HubSpot Scoring but no way to factor it into prioritizing Tasks.  Tisk tisk.  Smiley Tongue  

 

Yes. Filters and more Columns for Tasks would help / is necessary for Reps to prioritize their Tasks for the day.  Let's do this!

jeremyohara
Occasional Contributor

Please add a column that you can add for Task Queue. This would greatly inrease productivity.

davem
New Contributor

Hard to believe I can't show names in task view...only a few columns to choose from, but none with the NAME.  Am I missing something? 

Siddall
Top Contributor

@davem - Please be sure to "thumbs up" the original post.  This is what HubSpot uses to weight feature requests.

Siddall