Filter call outcomes on a contact record

ODonohue

When on a contact record on the 'calls' tab I think it'd be great if we could filter for different call outcomes. For example, if we could just see all the connected calls straight away rather than having to scroll down through loads of 'no answers' to find out what happened when we last spoke. This would save a lot of time particularly on pesky prospects who never pick up the phone!

2 Replies
RR101
Member

@ODonohue @ Yes, I would love to see this feature - Have you head thing on this, @ODonohue ?it's almost silly that they do not offer it - Probably because it is an advanced CRM feature, and hub spot is really a sales automation tool that puts a CRM and Support features on it to try to keep up with the comp

Lorenzo_Bossi
Contributor

Support this, no point in scrolling past 100 unconnected / unanswered calls