I'd like to be able to filter my call activities by call outcome because it's time consuming to scroll through call activities looking for the last actual conversation I had with a prospect. This is especially awkward if the contact is already on the line and I'm trying to find the last conversation we had to remind them of what we discussed. If I could just quickly apply a filter to see all connects, or the last time I left a voicemail, that would be really helpful.
Yeah, HubSpot, hows about it? This seems like a dead-simple and obvious feature request that needed to be there from the jump. Please let us filter companies and contacts by call outcome, so that I am not calling the same retired/not-interested individuals over and over. Please excuse my terse tone, but I am coming from Outreach, who has their systems down pat.
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