For some support desks, we recieve templated emails/requests. If we are dealing with 3rd parties, or acting as 'middle men', 'gateways', or 're-sellers', we are then needing to forward the email/request onto another email address.


Could Hubspot please create the basic function to allow the forwarding of a conversion within the inbox to another email address (not limited to other team members) the same way you can do this from the native email client, such as Gmail or Outlook.


This feature would be incredibly useful & will enable not only our business, but a LARGE number of businesses to entirely work within the Hubspot platform.


Thank you.

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