HubSpot Ideas

RCandianoSUW

Extending Form Submission Limitation

We've been successfully using the Service Hub with forms to create tickets for our customers. Unbeknowst to us there is a limit of 1,000 submissions allowed - after that no new tickets are created and no notification goes out to us stating this.

I see this as a big miss - why have this limit in place in the first place?

I strongly think this needs to be removed as it's a big part of the Customer Care role.

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