HubSpot Ideas

sholliman

Exporting a bounce list

I'm trying to export the contacts who bounced from a particular email campaign. When I use the feature within the email itself, it only gives me the email address and not the contact names or company names. If instead I create a new list based on the bounces, I can determine what columns to include, but I am no longer able to see the reason that the email bounced. This seems pretty silly...I should be able to get all that information in one spreadsheet.

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Salicia
Member

HS should provide the name, company, email, and bounce reason when exporting the bounced emails. I need the full list of titles to re-share with the vendor so they can give me credit back and also avoid the manual work of building the list.